Tick tock - 7 weeks now!!!!!!!!!!

If there was a rating lower than one (1) star, I would be rating DStv exactly that. We're now at 6 weeks since signing an agreement and I still DO NOT have a new PVR installed. Its pathetic to be frank. Next week is going to be week 7 (yes folks who read this - almost 7 weeks to get an installation done). DStv have not fullfilled on your end of the agreement. Should the installation not occur this week, then I will be left with no other choice but to cancel my subscription of nearly 21 years. I can sign up to Netflix and use one (1) of my family members five (5) DStv Now profiles. No hassles or frustration with this PATHETIC service. Save yourself the trouble of sending me an email to say you'll escalate it - I'VE HEARD THIS FOR 6 WEEKS NOW. Phone me with an installation date, else DON'T call me to give me the lame explanation of escalating the matter. If you do call me and say that I will receive a call within 24hrs, then call me back (refer to my last complaint logged last week). As they say in Afrikaans: Ek is G@TV0L!!!!