LC
Leonard C
1 reviews | Active since Mar 2018
15 Mar 2018, 10:56
Thumbs down Multichoice
I paid my account on time and in full, however my viewing is constantly suspended . I have been suspended 3 (three) times already in 2 weeks. Each time I have to use my airtime and supply proof of payment. I have written a couple of mails with proof of payment attached. Is it fair that I should be inconvenienced and embarrassed through no fault of my own? Account ********** 4 NN **********
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Mar 2018, 14:02Dear Leonard
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Mar 2018, 14:02
Official
Dear Leonard
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Mar 2018, 15:47Dear Leonard.
Our records indicate there is no payment reflecting on the account. We would certainly love to assist and ensure your DStv services are reinstated as soon as possible.
Please attach the proof of payment and send the email to ***.
Please always use your MultiChoice customer number (***4 ) as your reference number when making payments to us. This will ensure that your payments are allocated correctly.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards.
Edward
DStv Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply15 Mar 2018, 15:47
Official
Dear Leonard.
Our records indicate there is no payment reflecting on the account. We would certainly love to assist and ensure your DStv services are reinstated as soon as possible.
Please attach the proof of payment and send the email to ***.
Please always use your MultiChoice customer number (***4 ) as your reference number when making payments to us. This will ensure that your payments are allocated correctly.
Should you require further assistance, please do not hesitate to contact us.
Kind Regards.
Edward
DStv Hello Peter Team.
Best regards,