****gery, Dishonest, Unprofessional & ******** Service Rendered

I am extremely unhappy with the service and ****gery I am receiving from Multichoice/DSTV. I made a payment on 28/11/2019 of which they confirmed. This morning they suspended my subscription and stated that I owe them for the month of December. Its absurd that I'm crucified for making an early payment, because they have a payment date on their side for the 2nd of every month. I mean in all honesty what is the world got into, if such companies are robbing us of our money. I mean if i have made a payment of R930.00 on 28/11/2019, and they confirmed that the next payment should be 27/12/2019. Today is 9/12/2019 and they are saying i owe them the December payment. Where is the logic in this. They are now refusing to rectify their Mistake. I have requested that they sort the matter our but they claiming that I changed payment dates and coming with other unjustifiable reasons to continue robbing me and giving me ******** service.

I really need help on the matter. My kids are on school holidays with a blank TV.