1 reviews | Active since Dec 2009
THREE WEEKS, STILL NO SERVICE!!1
<p>It is now going on three weeks since I paid via the Box Office Website a top up amount. I received the proof of payment via DSTV's service provider PAY U. This has been sent on numerious emails to DSTV yet they again today ask me for Proof of Payment. DSTV STAFF ARE PATHETIC, THEY CAN'T READ OR UNDERSTAND ENGLISH AND ARE VINDICTIVE. I CAN'T BELIEVE WE HAVE TO DEAL WITH SUCH INCOMPETENCE. THEY HAVE EFFECTIVLEY ****** MY MONEY!!!!</p>
Dear Samantha
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Samantha
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Good day Samantha
We confirm that this issue has been resolved. The funds are allocated to your BoxOffice account.
Apologies once again Samantha for the problem this has caused.
Let us know should you need further assistance.
Thank you
Girly
Good day Samantha
We confirm that this issue has been resolved. The funds are allocated to your BoxOffice account.
Apologies once again Samantha for the problem this has caused.
Let us know should you need further assistance.
Thank you
Girly