Three months of "technical" issues

<p>I changed my decorder three months ago and updated my smartcard info with DStv immediately. I was told that the the billing remains unchanged and DStv would like my new smartcard number with my account. Since then i have continuously been disconnected for non-payment, I call and the call centre confirms that the account is indeed up to date and turn the service back on and promise to resolve the issue. My question is when do i get credited for the interrupted services that i have already paid for!!! No offers to secure continued support. Absolutely nothing except more expenses on telephone calls!</p>