RW
Russel W
1 reviews | Active since May 2013
29 Oct 2015, 17:33
Three months for my refund
Hi, Just found today that I have to wait another forty days for my refund from DSTV Multichoice. That will be a total 80 days for my refund on an account they overcharged for in the first place. Spoke to Tetelo Dlamini on the 3rd of September and now I spoke to Sakhile Mthimunye who has just informed me the process has to start over and take up to another 40 days. Thank you, Russel Wolson
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Nov 2015, 15:22Hello wolsonru,
We could not get hold of you today to discuss your query telephonically.
Please accept our apology for the delayed response and the inconvenience caused.
Kindly refer to your personal email address for a detailed response regarding your refund query.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today to discuss your query telephonically.
Please accept our apology for the delayed response and the inconvenience caused.
Kindly refer to your personal email address for a detailed response regarding your refund query.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply08 Nov 2015, 15:22
Official
Hello wolsonru,
We could not get hold of you today to discuss your query telephonically.
Please accept our apology for the delayed response and the inconvenience caused.
Kindly refer to your personal email address for a detailed response regarding your refund query.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today to discuss your query telephonically.
Please accept our apology for the delayed response and the inconvenience caused.
Kindly refer to your personal email address for a detailed response regarding your refund query.
Thank you for bringing this matter to our attention.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,