JS
Joggie S
1 reviews | Active since Sept 2015
18 Sept 2015, 08:03
Three days,no response from Customer Services
My Signal has been suspended due to Multichoice system indicating I have an account in arrears. Yet My payments are up to date,and proof of payment was even send to DSTV,but till date ,no contact till date from Multichoice or my DTSV re-connected. This is purely is fault on Multichoices side,but no effort is being done to rectify the matter. And to phone and email them is at my cost.
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DStv (MultiChoice)'s replyOfficial
23 Sept 2015, 08:07Hello Joggie02,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply23 Sept 2015, 08:07
Official
Hello Joggie02,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,