this time i am done with dstv

<p> I activated my DStv Explora On the 4th of may I was told to make a payment of R580 I did then make a payment of R619 then I was in credit Of R39 because I did overpay so my next payment on 5th June Should be R505 And my account should be up to date so today I took my explore back because it was faulty and the explore was only 12 days old so I got a new Explora decoder Today by game am they took the faulty one back so I called in to the call center to Activate The new decoder and take the faulty one off my name as it is by game then this is were the problem starts I look on my dstv Self service and it shows I have 2 accounts that I am owing R30 on and my due payment is R575 and this is not right all you people was Suppose To do is just change the Decoders And now my whole account is messed up I am done with dstv I am going back to star set if this don't get sort By may the 17th I will be takeing legal actions i am very upset and your call center agents r dum my ***sotmer account number is ***3 </p>