MV
Monalisa V

1 reviews | Active since May 2023

13 May 2025, 14:33

This store has the w...

This store has the worst sicking customer service, the lady that helped this afternoon named Athi Mandayi is very rude and doesn't know the meaning of customer service.. I used to hear people complain about the service of that store but I never thought it was this worse, the worst part even the manager of that centre doesn't seem to note people's complaints instead he is covering for his colleagues, with that kind of management I don't understand how things in that centre could change or improve.. it makes me sick to see such a service from someone that is employed to represent a company to act like that with customers... Athi undermined us to the last core with how she handled our query.. I don't understand the dstv employee from Mdantsane City Mall. Athi needs to be taken back to class for customer service on how to deal and help customers in a very polite and calm manner

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