CM
Cindy M

1 reviews | Active since Aug 2020

22 Nov 2023, 15:10

This is your sign to cancel your Dstv subscription

Charging customers for streaming on Dstv Now when we're already being charged a monthly subscription for mediocre, outdated television shows, series and movies is pathetic, and that is the absolute last straw for me. We've been complaining about show repeats and outdated content for years now. And what is even worse is how the decoders are so cheaply made, they constantly have/cause some kind of fault. Multichoice has been milking customers for too long now despite having failed to keep up with international streaming services and have become the new SABC. It can only go further downhill from here. If you haven't yet, I'd recommend canceling your Dstv subscription, you won't miss out on anything and would probably be better off in more ways than just financially.Charging customers for streaming on Dstv Now when we're already being charged a monthly subscription for mediocre, outdated television shows, series and movies is pathetic, and that is the absolute last straw for me. We've been complaining about show repeats and outdated content for years now. And what is even worse is how the decoders are so cheaply made, they constantly have/cause some kind of fault. Multichoice has been milking customers for too long now despite having failed to keep up with international streaming services and have become the new SABC. It can only go further downhill from here. If you haven't yet, I'd recommend canceling your Dstv subscription, you won't miss out on anything and would probably be better off in more ways than just financially. And watch out for their ****mer tendencies. Multichoice either has multiple bank accounts or changed the banking details customers are meant to send payments to without informing customers and they will block your service and tell you they did that because your account is in arrears. And when you send them your proof of payment they will tell you the account you've been making payments to without issue for years suddenly isn't the correct account and you have to pay into a different account (essentially pay twice, sometimes three times). This company is slimy and I wouldn't be surprised to find out there's some *****ulent activity going on it in the background. The sooner you cancel your subscription, the better.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Nov 2023, 15:11
Official
Hi Cindy, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team