This is why I asked for my account to be closed

On the 17th November 2015, I called Multichoice and queried why I was getting SMS's about my account being in arrears which is impossible as I closed my account. They said they don't close accounts, just disabled it, just in case I changed my mind... I really really really want them to close my account, but they refuse... I have no intentions of using their services again, given the issues I continue to experience. On the 18th November they confirmed that they did make a mistake, but have corrected it and I now have a credit on the account that should be closed. Today, 2 weeks later, I again got an SMS saying that I am in arrears for the account that should be closed. <br> <br> Please sort out your poor administration system.... I am not paying you for an account that shouldn't be open but sadly the SA legal system is to poor that I must fear that you can still blacklist me on this bazaar basis.