This is starting to feel like a **** 😕

I ordered DSTV internet 2 weeks ago, spoke to a lady which took down my details. A few days later I enquired because I haven't received and SMS or email for confirmation and went to their online chat. What a useless service, apparently all my info doesn't match I could do verification, so firstly I don't know WHAT THE HELL the lady wrote down when she called me. Nevertheless she gave my sales code, and on the M24 logistics it says package to be delivered by the 9th. On there thers some foreign address and foreign cell number I don't know what the he'll that lady was smoking. It's the 11th now I haven't heard anything back, online chat is completely useless. I've tried reaching out to the courier company their number on Google doesn't work they don't respond to emails. Sent them a message on Instagram.. I really don't know what to do. GOD FORBID. YOU DSTV MUST DARE DEBIT MY ACCOUNT FOR THIS POOR SERVICE AND THERELL BE HELL. I've decided to go with with another provider I cannot at the beginning have trouble already.