KM
Kelebogile M
1 reviews | Active since Oct 2021
07 Jan 2022, 04:19
This is seriously not on, really not fair and unacceptable, billing department unblock and yet your useless system then blocks the services again. Or someone who thinks they are clever does not lift the blockage or whatever it is. We cannot send you mails
I'm experiencing to have to send you guys mail everyday. Almost a dozen of email to have to unblocked my services, after I sent you proof of payment which states on the Pop the its an Immediate payment. Today again after payment made on the 1st of Jan @18:18. Does payment take 6 days for you guys to sort it out????
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Replies (1)KM
Kelebogile M's updateReviewer Update
11 Jan 2022, 08:21Guys please refund me, I cannot honestly be activated for two days then after that be blocked. Since the 1st of January I send you emails daily to activate the services yet Pop was sent same day.
You are saying 3 days for payment to reflect yet this is way more than 3 days, you rep**** on the 8th and said 3days and everyone from the billing department kept saying 3 days for payment to reflect and yet this was an immediate payment. I have given you account details for that payment to be allocated to together with Pop.
I need a call back from you guys and not emails only, and right now I a refund once done I'll cancel the account.
You are saying 3 days for payment to reflect yet this is way more than 3 days, you rep**** on the 8th and said 3days and everyone from the billing department kept saying 3 days for payment to reflect and yet this was an immediate payment. I have given you account details for that payment to be allocated to together with Pop.
I need a call back from you guys and not emails only, and right now I a refund once done I'll cancel the account.
KM
Kelebogile M's update11 Jan 2022, 08:21
Reviewer Update
Guys please refund me, I cannot honestly be activated for two days then after that be blocked. Since the 1st of January I send you emails daily to activate the services yet Pop was sent same day.
You are saying 3 days for payment to reflect yet this is way more than 3 days, you rep**** on the 8th and said 3days and everyone from the billing department kept saying 3 days for payment to reflect and yet this was an immediate payment. I have given you account details for that payment to be allocated to together with Pop.
I need a call back from you guys and not emails only, and right now I a refund once done I'll cancel the account.
You are saying 3 days for payment to reflect yet this is way more than 3 days, you rep**** on the 8th and said 3days and everyone from the billing department kept saying 3 days for payment to reflect and yet this was an immediate payment. I have given you account details for that payment to be allocated to together with Pop.
I need a call back from you guys and not emails only, and right now I a refund once done I'll cancel the account.