MvdR
Marguerite van de Reede
1 reviews | Active since Apr 2012
03 Feb 2015, 13:15
This is false advertising DSTV explorer
On the 11th of January 2015 I've ordered the DSTV explorer and changed my contract to the explorer package telephonically the sales person confirmed and said that I would receive my explorer within 7 - 15 working days. It's today the 3rd of February and still I haven't receive my explorer. Every time I phone multichoice I get transferred and told that I must phone 0860 numbers and even when I phone the numbers no one can assist me! <br> <br> This is false advertising! <br> Kallie<br> ***<br>
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
03 Feb 2015, 21:20Hello mvdr,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Palesa
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Palesa
DStv (MultiChoice)'s reply03 Feb 2015, 21:20
Official
Hello mvdr,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Palesa
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Palesa