LN
Linda N

1 reviews | Active since May 2013

23 Jan 2024, 12:32

This company has again deactivated my Showmax account without notification and I have not been able to watch since this weekend. I have spoken to at least three Call Centre agents and all of them are not able to assist. It is really tiring to deal with

This company has again deactivated my Showmax account without notification and I have not been able to watch since this weekend. I have spoken to at least three Call Centre agents and all of them are not able to assist.

It is really tiring to deal with DStv(Multichoice), the service is just terrible, and they don't care. I have paid for this, and our agreement is that they will provide me a service on a daily basis which is they are failing to do at the moment.

This is a breach of contract and agreement on their side and it has a negative impact on my side. If not sorted I will be taking this up with iCASA.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Jan 2024, 12:40
Official
Hi Linda Ndaba, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team