Third complaint and after a week still not sorted

<p>Dstv you clearly have no idea what is going on after two complaints in the last week I finally receive an email today which states according to your records the problem has been resolved. Not sure what records we still have no Dstv three weeks later and your email was addressed to Mr Schutte which makes it even worse because I am Mr Steiner. Your incompetence is laughable. Kindly get someone to contact me tomorrow or I will cancel my DSTV subscription and trust me you won't have heard the last of me on social media. </p>