SM
Simone M
1 reviews | Active since Feb 2011
07 Apr 2022, 06:18
Thieving Multi choice
For the past 2 months, multi choice has not debited my account, yet they keep charging me for a reconnection fee. I have been to my bank and the fault is with multi choice. All my other debit orders have gone off successfully. I want the money back that I paid unnecessarily for a reconnection fee and my services reinstated.
I am sick and tired of talking to useless agents. I want this sorted today. Stop taking people and their money for ride.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 Apr 2022, 09:29Hi Simone,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 Apr 2022, 09:29
Official
Hi Simone,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
SM
Simone M's updateReviewer Update
14 Apr 2022, 09:30A week my service has still not been reconnected. I am now being asked to provide proof of payment for a debit. I have sent through my bank statements and am told it cannot be accepted.
What nonsense is this?
What nonsense is this?
SM
Simone M's update14 Apr 2022, 09:30
Reviewer Update
A week my service has still not been reconnected. I am now being asked to provide proof of payment for a debit. I have sent through my bank statements and am told it cannot be accepted.
What nonsense is this?
What nonsense is this?