1 reviews | Active since Jun 2017

15 Jul 2023, 22:27

Thieving ******* DSTV

Bare with me please as I rant tonight. I am so utterly ****** frustrated.Yesterday I ask on Dstv on Facebook how much it will be to reconnect my package. I get told R309,14. Right that is fine I am still at hospital with my child and want to have TV on when we get home so he can watch channel 301. Get back after driving 180km go and make payment after 8 at night at ATM off R320. Get home great TV is on and he can watch. This morning we leave and when we get back only one channel is available to watch.... After going back and forth I get told the agent gave me the wrong amount that did not include reconnection fee. Un****** believable. Are you not suppose to be delivering a service. I paid R320 and now I can only watch one channel. You disconnect after giving wrong information and now here we sit with our fingers in our peepholle. What must my child do now???? Watch channel 110 because of your incompetence. Your *****ing my ****** money making me pay R320 for one ****** channel. I unfortunately cant use the right words on here to fully show my discontent with thieving dstv. R320 for one ****** channel. Your mistake!!!!!!!°

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Jul 2023, 23:11
Official
Hi ChristopherK,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
's update16 Jul 2023, 09:40
Reviewer Update
So this morning I went and paid R200 to see just what will be done. We'll let me tell you after paying R320 and having one channel now I have paid R200 and have 0 channels. In total this month I have paid R1180 for 0 channels. What is this package called with 0 channels??? Maybe the thieving package