*******...we don't even notice it

I've been asking for a full statement for more than 2 years now. Since I joined dstv my monthly package amount has been different from month to month. Adding a R50 here and a R20 there... And we don't even notice it. I've always just been paying according to the sms I received which says pay x amount or get cut off. Well this month out of the blue I just got cut off... No warning, no sms plus I made a payment last week. When I enquired about it I simply got told again pay x amount and we will reconnect you. I ask for a statement... Nothing. Makes me wonder, why? Yesterday I spent most of my day fighting with unhelpful people at dstv even escalating my query. No joy. I simply asked, please reconnect my services and then get someone to sort out my account. I can compare my payments to the statement. And isn't this a service where you pay a certain package amount and that's it? No! Seems it's not... They have you by the *****.... We've cut you off and if you would like to enjoy the perks of dstv well then you pay what we tell you to pay. I've just been paying blindly every month. No more! I would much rather join a fixed subscription of R99 p/month with showmax which is like a 9th of the dstv premium I've been forced to pay every month. Dstv... Bunch of ******! Do yourself a favor and check your account some time. Make sure they aren't overcharging you a R50 here and there every month. I have emails from dstv where the have given me different amounts to pay for the same thing... Even that holds no weight with them. They can't even comply with their own amounts.