******* (UNAUTHORISED DEBITS)

I had an account with multichoice which I settled and closed over a year ago on 29 September 2021 with cancellation *** when I spoke to an agent by the name of LANGUDELANI. They now suddenly keep debiting an old bank account I no longer use as my primary account which results in the debits bouncing and magtape charges growing and growing. This is highly unacceptable given they still have my bank account details on record after I have closed my account and instructed them that I would no longer use their services in the future. I need you to rectify this ****, who authorized you to debit R215 from my account, even when I was a user of your services I was on Premium, where did you get R215 from. Managers call me urgently!!!!!!!!!!!!!!!!!!!! I WILL REPORT THIS UNAUTHORISED DEBIT TRANSACTION YOU ARE PROCESSING ON MY ACCOUNT TO THE OMBUDSMAN, SORT THIS OUT YOU'VE BEEN WARNED *******!