******* - No cancellation function and no one to help

I have been trying to cancel my subscription since 7 May 2020 - I've tried whatsapp, the website message system, account login , calling, and the App. I haven't used the subscription since 2014 so have changed email address and it won't accept a password reset - NOTHING!! - I can't get hold of a human being to help me and NONE of the electronic options address the issue I want dealt with. This is my last resort!! You are pathetic and are *****ing from me right now by not allowing me to cancel!!!!!!! Get this done TODAY or next I go to the regulator and alongside submit my bill for the time you have wasted!