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This is a useless company and I would discourage anyone from using DSTV!!! They are a *****!!!! And they have extremely rude people working for them. Namely Bulelani Nqwelo and Sibusiso from the Cape Town multichoice contact centre! No customer service at all and could not answer my question so he( Sibusiso the team manager) avoided it all together! I made a payment of R250 to dstv on the 25th my account payment date is the 28th. The amount due on the 28/8 was R469. Today the 2/9 they cut my dstv off and send me a message saying the amount due is R477 including a reconnection fee! Why? Why? Why? I have always paid my Dstv this was. I always pay in separate amounts and it does not get cut!!! Bulelani and Sibusiso told me the reason they cut of my subscription was because the full amount was not paid, okay that’s all well and good however, why was it not cut of on the 28th because the full amount was not paid? Why do I get an message saying I need to pay the full amount of R477(including a reconnection fee) when I had already paid R250? Why was the money I paid not allocated to my account? I ADVISE PEOPLE TO RATHER CONNECT TO FIBRE AND STREAM instead of using Dstv that show the same things on repeat!!! And who want to ***** your money! DO YOU NOT SEE THAT PEOPLE ARE SUFFERING?????????? That the cost of living is exceptionally high!!!! Very very very very disappointed and unsatisfactory behaviour from staff!