TB
Tshepo B

1 reviews | Active since Oct 2011

09 Jul 2020, 18:10

*******

I received and e-mail and followed by an sms soliciting me to upgrade from compact to compact plus at a discounted rate of R470 for a period of three months. I then took the offer on the 23rd of June. I was then told by a consultant that i engaged with via WhatsApp to pay R34.00 and it will be followed by the agreed R470.00. To my surprise i have noticed that i'm supposed to pay R588. I then called the Randburg brach and after a consultant made me hold the line for 12 minutes i was promised that my matter will be resolved within 48 hours and i'm still waiting. Multichoice is useless.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Jul 2020, 18:12
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team