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<p>I requested that my DSTV services be deactivated at the end of August. So at the end of July "the last" debit order was done from my account. Yesterday my service was suspended and i called to have it fixed, only to have my catch up, box office, recording etc not functioning. So I call again to have this fixed and they tell me I have to pay a reconnection fee, but I paid my debit order so I told them they wrongly disconnected my services and I did not skip the payment, the call centre agent said she cant do anything about it she will escalate the matter. Then I wake up this morning only to find they deducted money from my account again!!! And the services are still not working, I have never had a smooth/easy experience when requesting anything from the dstv contact centre!!</p>