*****s

<p>I fell behind with my payments due to unforseen circumstances. They never phoned or switched my tv off. So i eventually made a payment arrangement so that i could make right what i owe. Well as they said it was a clidge in their system. Anyway, made payment arrangement to pay monthly installment & payment towards arrears=R1723. 00 but i must do debit order, according to them. At first i was hesitant and reluctant to do debit but did it. First debit order came off.... R3500, went to bank reversed the debit and paid the agreed amount. Next month came R2700 debit. Went to bank and reversed and cancelled the debit order and paid R1723 as agreed. The month after that, waited to see of debit order comes through. Nothing.... So i said to hell with it, i phoned them.... "we will escalate the call, thry will phone me in 48hrs. 2 days go by, 3 days, 1 week, phone again, same story, wait.... Wait wait.... Nothing. I jave phoned them numerous times and they still didn't get back to me. Few months later they switched my tv of i paid the installment and asked them to reconnect. They did. Next day off as i am in arrears. I told them my story they said they wil escalate the call. Ok fine. Wait again. Finally i get an email from repayment arrangement and we came to an agreement via email. It works out to +-R1600. I told them that if they can guarentee me that they will debit the argreed amount then i will give my concent. They did not reply. Next day i received that debit order has been loaded of an amount of R899. I emailed them what the hell this was not the agreement.... Please explain.... No answer received till today..... Tonight debit goes off for R12059.00..... Now please explain does this look like the agreed amount? I have email proof.... MultiChoice DStv are *******. They are *****. !!! </p>