They waiste my money every month. ..***********

Item: DStv (MultiChoice)
Rating: 2
Author: lauren N

Every month I go through the same problem with multi choice. ..They supposed to debit my account. .today was just the last straw. .my dstv had been disconnected 4 times since last week. .yesterday they confirmed my payment was reflecting and sent my husband and sms of confirmation. <br> Then disconnected my tv this morning just after 3 am AGAIN. ..THIS IS DISGUSTING SERVICE. .THE AMOUNT OF MONEY I SPEND ON PHONE CALL EVERY MONTH IS A DISGRACE <br> .I AM SO ANNOYED. ..I'M GOING TO THE ARGUS WITH THIS. ..CAUSE NOBODY CARES. .WE ALL PAY A LOT OF MONEY FOR BAD SERVICE

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Replies (1)

DStv (MultiChoice)'s replyOfficial

27 Feb 2015, 09:24

Hello laurennovitzkas,

We are unable to locate your account with the information you supp****.

Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:

o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder

Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.

Regards
Rupert

DStv (MultiChoice)'s reply27 Feb 2015, 09:24

Official