TVdS
Tia Van der Sandt
1 reviews | Active since Oct 2009
28 Oct 2023, 09:09
They don't care! Take your money somewhere else.
I ask to be disconnected end of month, get disconnected 26th, phone again, told they will get back to me, don't, but get disconnected again on 28th, phone again, agent interrupt me, doesn't help at all, give selective info, still charges me reconnecting fee despite it being their fault. I ask to rate the service, told that I would get SMS, dont get that. I know they don't care, but at least I can give a rating that agrees to the fact that they have lost a customer for ever. I can do enough other things with the R1000+ per month.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
28 Oct 2023, 09:34Hi Tia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply28 Oct 2023, 09:34
Official
Hi Tia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
