BK
Bennie K

1 reviews | Active since Feb 2015

10 Jul 2023, 09:33

They do not get back to you

My account is been stopped after they made a mistake by drawing the wrong amound from my debit card.They withdraw more than actual amount.They do not follow up to find out what the problem is and just stopped the account.When calling them they make you wait a long time costing you money for no reason

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jul 2023, 09:36
Official
Hi Bennie van kasterop, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jul 2023, 09:36
Official
Hi Bennie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

BK
Bennie K's update10 Jul 2023, 12:35
Reviewer Update
Dstv promised me this morning they would sort it out!I really think this bad service should be brought under the management attention!Now I know why they are loosing so many clients! Client service is not existing!
BK
Bennie K's update10 Jul 2023, 13:43
Reviewer Update
Is there anybody working att dstv?