Hellopeter
Share Your Experience

1 reviews | Active since Jul 2016

09 Oct 2017, 13:47

They denying my payment

Im reall sick of DSTV, I paid them twice and I want the refund. They really dont care about customers all they have been telling me is that the first payment not showing really? Where did it go to? Hell? Even the bank staement do show the transaction!!! I want my money back immediately.

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Oct 2017, 13:57
Official

Dear Njabulo

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Oct 2017, 16:42
Official

Good day Njabulo

As per our telephonic conversation , I will liaise with finance as soon as I receive the the required documents.

I will keep you posted.

Regards

Girly

's update12 Oct 2017, 14:01
Reviewer Update
Still no response and its been over 72 hours but you promised to be back within 48hours. ???
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Oct 2017, 08:56
Official

Good day Njabulo

Apologies for the late reply.

As per our telephonic conversation, this matter has been resolved.

Feel free to contact us should you need assistance in future.

Warm regards

Girly