LN
Linda N

1 reviews | Active since Jul 2011

07 Mar 2017, 13:30

THEY CANNOT ANSWER QUESTIONS

<p>I HAVE JUST SPENT 20 MINUTES ON THE PHONE TRYING TO GET 2 QUESTIONS ANSWERED.</p> <p>NEITHER QUESTION COULD BE ANSWERED.</p> <p>I WAS PUT ON HOLD ALL THE TIME TO "FIND OUT FROM MY SUPERVISOR" AS THE PERSON I WAS SPEAKING TO KNEW NOTHING AND COULD NOT LOOK ANYTHING UP AS THE "SYSTEM WAS TOO SLOW".</p> <p>GRRRRRRR.</p> <p>AND GOING TO THE WEBSITE DOES NOT HELP EITHER AS IT GIVES FALSE INFORMATION AND INACCURATE PROGRAM INFORMATION CONSTANTLY.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2017, 13:38
Official

Dear Linda

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

LN
Linda N's update19 Mar 2017, 11:59
Reviewer Update

Question 1 :

if you record season 1 of a program and the program finishes, and season 2 starts, why does it not automatically continue recording season 2 of the exact same program?

Question 2 :

When Mnet Edge channel 103 disappears on the 1st April, what happens to all the PVR recordings set on that channel previously? Whole seasons of programs already set to record on Ch 103. What will happen to those settings? Will they all disappear? Or will it all be carried across to Mnet 101 automatically?

PLEASE REPLY I have not had any other response from you.

SO I ASSUME WE WILL JUST COMMUNICATE ON HELLO PETER !!