They are the WORST!!!!

They are the WORST!!!!

Sunday our services gets blocked due to non payment according to them. Payment was made on the 1st by the way and Sunday was the 7th. I called 4 times to get this fixed, and all of those times duration of the call was more than 20 minutes (MY OWN AIRTIME). Today i still experience the same thing, and when i called i was told that the proof of payment was not attached to the account and of course to get this sorted the call duration was 20 minutes. Because our account is an extraview so now certain channel are not paying on the other decoder. I have to call again for 20 minutes to get this sorted. Which is not far, we paying to watch same thing over and over again the best thing they can do is provide us with a good service. Account department needs to do their work so i don't have to call them. What can one do to get a better Service in this Country????? If its not loadshedding its DSTV