AL
Asavela L

1 reviews | Active since Dec 2023

15 Nov 2024, 11:28

They are so quick to disconnect the account, slow to allocate payment.

Hayi I don't know what to do with them anymore, made a payment on the 28th of October, sent Proof of Payment, it's been over 2 weeks, they are saying "funds not allocated to your account". They disconnected my account. I sent a query, didn't they temporary open the account and closed it again.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2024, 11:39
Official
Hi Asavela, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team