BJ
Bernise J

1 reviews | Active since Jul 2014

17 Oct 2017, 06:34

They are pethetick

Hi i have a problem with dstv saw that my dstv has been cut so i phoned and they have reconnected me then again after a few days ilthe same and now today for the 4th time this mount im beeing cut after i sent my proof of payment not ones but twise i have all the names and the 2 email addresses after the 2nd email the lady confirmed she did receive the proof and she assured me that i wont be cut again. Im with dstv for many years but now i had it it is getting costly if a person must keep on phoning them for nonsens i want this to plz put on hello peter. And im going to the news papers about this aswell

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Oct 2017, 08:33
Official

Dear Bernise

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Oct 2017, 15:08
Official

Good day Bernise

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Your service has been activated on the DStv Compact Plus as requested.

We confirm that your payment of R350.00 paid in on the 3 October 2017 is reflecting on your account. Please be advised that your Proof of payment has been escalated for allocation.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,

BJ
Bernise J's update22 Oct 2017, 06:05
Reviewer Update
You know dstv keeps on apoligise but again not even a week later my dstv is cut again this is it i had it and i can take it futher