1 reviews | Active since Dec 2018
There’s better value for money elsewhere
DSTV. A good option for people who are too lazy or dumb to figure there’s better, cheaper options available elsewhere.
Trust me on this, as a DSTV Premium subscriber who was lazy and dumb over past 20 years.
They persistently increase rates. Reduce quality of content ((seriously, now down to C grade on movies available). I can stream all news, sports, movies and other stuff I occasionally watch for 10% of DSTV price. In the context of which, DSTV appears to believe my primary concern is where I can upgrade my package.
When it comes to service delivery, ahem. Feel free to try out their latest customer interfaces (no, they didn’t test these before - you’re the guinea ***). Spend hours on the phone to their call centre (where their systems are designed and their staff are trained to stall or kick your concerns into spaces you’ll just give up, eventually).
I think they know most people have figured out there’s cheaper, better ways for us to access the content we are paying for. So they’re winding down, and just milking us dry before they close shop.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
