There is no service at all, they are ********** worse than our government.

DSTV offered me new pricelock contract last week Monday 6 November and I still had 3 months running on my previous one. The lady advised the three months will be cancelled and I can resume a 24 months contract. I asked if there any financial obligations to this and she said not. The installer was sent the same day and he installed a new dish for me and connected the decoder. My previous contract was R797 including Showmax and Netflix. The new one was set at R867 including Netflix and Showmax. The services were suspended the same day the new contract started of which I called in and they activated my services. I had issues with accessing Showmax through Explora Ultra and my billing was messed up once as it shows I owed over a R1086. I called the Call Centre an agent assisted me with this issue and I could access Showmax once again and the billing was corrected. She mentioned there were two contracts linked to y name and she cancelled the other.

I woke yesterday morning and my services are suspended again with no reason. I called the Call Centre 7 times and each time they will put the phone down on me or they did not know how to resolve issue. Male consultants are the worse dom as they come, very useless. I finally spoke to a Tammy twice and Celeste as well but they failed to resolve my issue. I asked to speak to a supervisor on three occasions but I was put on hold for 20 minutes and then they will cut the call.

As I speak with you the services are still suspended and I've been told I owe R157 and don't know how because I'm on a price lock contract which I pay via debit order.

These people don't care about their customers and don't even respond to emails and don't even call back. The service is pathetic to the core especilly from male agents they are useless and clueless those ones. I want DSTV Contract to fetch their decoder and the dish and cancel this contract because I am seriously tired of their terrible contract.