Theives and bull****ters

DSTV...you are quick to offer a service to subscribe and then we as the customer is skrewed after that. I have logged a problem with my explorer 3 and you offerd me the upgrade to ultra.you said it will be installed by a multichoice installer .This will be done between 3 to 5 day...you are a bunch of lairs I have been calling logging calles cuz your installer will only install on the 20 October ..the call was logged on the 8th ..can you incompetant staff not perform their work ..I have escalated this the the supervisors not that they will come back to me. It will almost be a month without a service but im still paying for a service not received