1 reviews | Active since Mar 2017

09 Mar 2017, 15:33

THEFTS !!!!!

<p>So you guys are the worst!!!! in the world......... I called in and asked for a down grade on my package. Made some odd R100 payment to keep my decordor active while my TV went in for repairs.</p> <p>So lastnight i called in asked to up the package to Extra package, i understand that i have to make a payment all I want is to pay it on the 20th including my monthly payment. WHAT IS SO HARD OF WHAT I AM SAYING.</p> <p>ALL I AM ASKING FOR IS - FOR ME TO MAKE THE PAYMENT ON THE 20TH OF MARCH. </p> <p>I am not saying i will not pay, I cant be making 3payments in one month.</p> <p>I called in to the call centre adn i was left on the phone for 1 whole hour....waiting for a teamleader or even a manager if there is such...</p> <p>Can DSTV stop asking for money, and giving me a ****ty service. And give me a solution to this issue, of me paying for one thing 3 times.</p> <p>THAT IS *****ING!!!!</p> <p> </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Mar 2017, 15:38
Official

Dear Mo Nik Ma

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

Best regards,