WB
Wilma B
1 reviews | Active since Sept 2023
02 Oct 2024, 16:49
Theft by DSTV
I have tried to cancel my DST subscription. I paid the penalty cancellation fee on 2Sept and send them proof. DSTV did not cancel the subscription, instead they stole R512 from my account. Various phone call to reslove this went nowhere with be being transferred from department to department, ending up with a team leader Mavis,in Customer service, which was exceptionally rude, unhelpfull and unproffessional.
This leaves me no choice but to lay a charge of theft at the local SAPS and invite the media to this. You cannot ***** a bread, but these people can take R512 from your account at will.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
02 Oct 2024, 16:54Hi Wilma,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Oct 2024, 16:54
Official
Hi Wilma,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
