TM
Thomas M

1 reviews | Active since Mar 2014

28 Jan 2025, 09:21

THEFT

I made a R400 payment extra of the normal amount and when i called in they refused to refund me!!!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jan 2025, 09:28
Official
 Hi,

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team 
TM
Thomas M's update28 Jan 2025, 10:24
Reviewer Update
When is as soon as possible? When Jesus comes back?
TM
Thomas M's update04 Feb 2025, 08:28
Reviewer Update
Last night i was on a call for 47 minutes with an alleged team leader by the name of Lelethu Skhosana. We agreed that last night was day 1 of the 7 working days for my refund. My R400 better be in my account by end of business 11 February 2025 failing which i will escalate this further!!! I will go to ombudsman, twitter, facebook and instagram and make sure you guys go viral!!!