The worst treatment by DST(Multi Choice) after a period of more than 20 years as a loyal customer

I have a bad experience with DSTV(Multi Choice) . They keep on disconnecting my secondary decoder, I have not skipped any subscription, they say a second decoder was connected, I have on many occasions clarify this issue, that it was not connecting a second decoder but an upgrade back to premium , I received a call from DSTV I explained this issue again and i was told that it is fixed , however as i write this review it is disconnected on a weekend when we are relaxed as a family. The second issue is that I was given to different amounts of money namely R1455.38 and R772.11, while for the clarity on these two amounts, today they hit me with another amount of R1527.61, this is really annoying to say the least , how much exactly do I owe if indeed I owe because from where I am sitting i do not owe anything because I have made the following payments and they have confirmed it themselves: 1. 26 April 2023=R623 lower package 2. 26 May 2023=R970 premium package 3. 26 June 2023=R970 premium package This is the worst treatment i have ever received since been with DST(Multi Choice) for more than 20 years.