RM
Refilwe M

1 reviews | Active since Dec 2020

18 Jan 2021, 14:14

The worst service to ever deal with

This is the 4th month that I am going back and forward with you guys, I don't know who I need to be or what I have to do in order to be taken serious by you guys. It is really sad that to this day you guys are still doing the opposite of what I have requested. I am so frustrated also your consultants attitudes and them not knowing how to do their jobs it's very shocking that you paying people who don't know what they doing I mean it's been 4 months and I'm still busy trying to fix my account I'm done speaking with consultants I need a senior manager to make sure this is sorted out or else let's rather cancel my subscription and I'm not gona pay any amount because of the services that I have been receiving from you guys. You want to make your issues a customers issue and don't want to even meet them half way and making sure this is fixed. Consultants Khensani Masilela Lungile Shishi Nthabiseng Nketle A guy who claimed to be working with the CEO

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jan 2021, 14:35
Official
Hi Refilwe,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team