The worst service ever they have no values

<p>I use to live in Florida and had an existing account with multichoice as i was about to move to live with my ill father who also has an account with multichoice. I then comunicated to them i am moving so what would i have to do . I was advised to do a change of ownership which i did but it was never processed. I found this out when i tried activating my debit order they would not assist as the account was still under my dads name i then had to make a manual payment to get it reactivated. I went to the walk in centre in Randburg where they loaded my bank details for the debit order but once again did not do the change of ownership. When i called in requesting for the 24th month contract on the explorer they advised that my account is in arrears i was irate and i asked how is it in arrears with a R100 when you taking my moneyvia debit order monthly. I found that they were referring to my old account of 5 years ago when i said ok cancel my dads account i will stop the debit order the sale supervisor says thats fine but then you need to pay the R100 thats in arrears 1st how is that ethical then i've been paying an existing account that up to date. I told this to the sale supervisor but she could not assist and past the buc to another department which once again i had to contact. I gave up on this account until they called me today for the upgrade but once again said they cannot assist due the old account being in arrears.They did not do the change of owenership but they have been taking my money monthly for the past 5 years but cannot give me an upgrade for more than a year i have been battling and this is a paying customer. This is the last resort lets see if there is someone there with a brain and values . nightmare nightmare</p>