The worst service ever.

I am VERY FRUSTRATED, ANGRY AND FED UP with the service I have been receiving from your MultiChoice branch in Tokai.

I've paid my subscription fee in order to watch Dstv on a monthly basis but now that my Decoder is giving an error message E06-4, nobody is willing to help with the issue.

I have been given the go around to either buy a new Decoder(which costs R1000-R1400) OR to either get a replacement one for R600 and that is ridiculous and unacceptable, as I have been a loyal customer for many years and have paid my subscription with you guys with no hassles.

Now NO-ONE is willing to assist me with the error message I am receiving which is NOT an error on my side BUT on YOUR systems.

I am so disgusted in your service I think I am going to contact the Ombudsman and make everyone aware on Social Media of the BAD SERVICE I am receiving from such a "Well known" company.

Lastly, I want a Manager to give me a call with a way forward as I will not be paying for another Decoder as I have one which just needs to be looked into as to why I am receiving this error message, as the Tokia branch consultant said his not able to sort the error out.