KB
Kimmy B
1 reviews | Active since Dec 2018
16 Jun 2020, 12:49
THE WORST SERVICE EVER!!!??
The most pathetic service ever I waited over 2 hours on hold.... Waiting for the manager... I have been told different stories in regards to my account first one confirming that Dstv charged me wrong and upgraded my package without consent second call was wrongly charged extra how pathetic is this service only to watch repeated **** all the time got 2 references from both calls yet nothing is done
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
16 Jun 2020, 13:14Hi Kimmy Boodhram,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Jun 2020, 13:14
Official
Hi Kimmy Boodhram,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
KB
Kimmy B's updateReviewer Update
16 Jun 2020, 15:04That's crazy I'm sure IL get a response next year
KB
Kimmy B's update16 Jun 2020, 15:04
Reviewer Update
That's crazy I'm sure IL get a response next year
KB
Kimmy B's updateReviewer Update
16 Jun 2020, 20:34No there was no package change I have the call records and your pathetic call center people who I spoke confirmed you guys changed my package without consent and why was I not called back your service is so disgusting
KB
Kimmy B's update16 Jun 2020, 20:34
Reviewer Update
No there was no package change I have the call records and your pathetic call center people who I spoke confirmed you guys changed my package without consent and why was I not called back your service is so disgusting
KB
Kimmy B's updateReviewer Update
16 Jun 2020, 20:37You people are sick seriously you have call records so do I are you that stupid and lazy to listen to what your consultants told me or you get paid a salary for nothing..... Charging us for the same *** on TV useless
KB
Kimmy B's update16 Jun 2020, 20:37
Reviewer Update
You people are sick seriously you have call records so do I are you that stupid and lazy to listen to what your consultants told me or you get paid a salary for nothing..... Charging us for the same *** on TV useless