1 reviews | Active since Jun 2019
THE WORST EVER CUSTOMER SERVICE,COMPANY FULL OF ***** AND PATHETIC CUSTOMER SERVICE AGENTS AND MANAGERS.!!!! I'M MAD AS HELL!!!!
Im in the process of laying a formal complaint against multichoice,as from the beginning of this year i have been having so many issues with the company.In April i did a change of ownership with my father and i was made aware that i only needed to pay R150.00 towards my account for that month and money was taken from my fathers account to cover for his susbcription for that month of April.
Around the 12th of April i was made aware that i needed to pay R1100 and with confusion i called in and enquired,without any help i paid that amount.Ever since then i have been having issues with multichoice,siince the begining of the year,Mostly its because of mis information and promises that were never kept,I have spoken to a numerous number of people and they have promised me things that they have not adhered to.
Earlier in May i was made aware that I have a credit of R1450 and that was going to cover my June subscription,however now we are already in June,they sent me texts asking for a payment,when i called in they made me aware that I do not have a credit reflecting on my account.This is so confusing to me as a customer ,I am starting to believe that this company is full of ******,Im tired of this nonsense.
