1 reviews | Active since Jun 2023
The worst, ***********
DSTv has the worst service, I have a subscription of two decoders ACCESS and COMPACT of which I accurately don't know how much is it because they don't debit the same amount monthly 🥱, this month they debited R530 while I was watching my account( Compact) was deactivated they told me I owe R400, I paid that R400 few minutes I checked my app I found out that they now deactivated my other account (access) saying I have to pay R166 , I didn't pay that money, I called their call centre I got a lame explanation of which I don't understand, this morning when I woke up I checked my to see if they have resolved the matter I found out that it's no longer R166 I owe it escalated to R332 of which I don't understand, what is it exactly that I owe .... that means if I pay this R332 again, this month alone I would have paid R1264.... For what exactly I want a clear explanation!!!!!!!!!!! You are the worst in business SHAPE UP!!!!!!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
