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Hello Studira,<br> <br> Please accept our sincerest apologies for any inconvenience you experienced in this regard. <br> <br> Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.<br> <br> According to our records you have been assisted by one of our consultants in regards to your technical problem.<br> <br> We tried to contact you to confirm if your box office service is working without success.<br> <br> Should your problem still persist please advise us by return mail at - [Email Removed] and we will assist you accordingly.<br> <br> Should you require any additional assistance to upgrade, downgrade or reconnect and disconnection of service, you may request assistance from any of these channels:<br> <br> --Twitter@DStvCare<br> -Facebook/DStv<br> <br> Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.<br> <br> Your support, and that of all our customers, is important to us. <br> <br> Regards<br> Rupert<br> <br> <br> ===<br> Don't lie so publicly, I have answered every call you made to rectify and there is no solution given to me until today.