The worst Customer Service Team EVER!!

I have called in on 3 occassions to have my DSTV app issues resolved.

1st agent kept me on hold for a total of close to 40 minutes on a 45 minute call without checking back or telling me why she put me on hold. To the point that after 30 minutes i released the call.

I called back to speak to a Team Manager or Ops Manager only again to be put on hold for over 5 minutes.

Spoke to Team Leader to who said they would call back and still have not done so.

This must be the the most ridiculous cuatoner service I have ever encountered from a Contact Centre and the most *********** agents I have had to deal with.

My query has still not been resolved after escalating to Webchat, online chat as well as calls i to the Call Centre

Still I have a dstv now app not working 3 hours later.

Absolute disgrace service