1 reviews | Active since Jul 2011
THE WORST !!
<p>THEIR COMPLETE INCOMPTETENCE HAS DESTROYED MY PERFECT CREDIT HISTORY !!!!!</p> <p> </p> <p>CUSTOMER # ********** 7</p>
Good day Mrs Malamed
We have tried to contact you without any successes.
Please elaborate with more detail pertaining to your concern in order for us to assist you accordingly.
Kind regards
Rupert
Best regards,
Good day Mrs Malamed
We have tried to contact you without any successes.
Please elaborate with more detail pertaining to your concern in order for us to assist you accordingly.
Kind regards
Rupert
Best regards,
Call on *** [don't you leave messages]
Call on *** [don't you leave messages]
Dear Mrs Malamed
We could not get hold of you today and discuss your query telephonically.
As we're committed to assisting you, please do provide us with the nature of your query for further assistance.
We would like to hear from you.
Kind regards
Dinah
Best regards,
Dear Mrs Malamed
We could not get hold of you today and discuss your query telephonically.
As we're committed to assisting you, please do provide us with the nature of your query for further assistance.
We would like to hear from you.
Kind regards
Dinah
Best regards,
WE GOT THE BASIC PACKAGE FOR A MONTH OR TWO, INSTRUCTED THE CALL CENTRE FOR A MONTH OR TWO, CONFIRMED CANCELLATION A MONTH OR TWO, GOT WIND OF THE FACT THAT IT WAS NOT STOPPED AFTER OR TWO, STOPPED GETTING STATEMENTS.
THIS IS TE THIRD TIME THAT THIS HAS HAPPEND IN THE PAST THREE YEARS.
I DISCOVERED A FEW DAYS AGO THAT I WAS REJECTED FOR A CREDIT APPLICATION BECAUSE OF A" DSTV ACCOUNT BEING SIX MONTHS PAST DUE".
YOUR PEOPLE HAVE GENERATED THE FIRST BAD MARK ON MY NAME/ WITH THE CREDIT RATING COMPANY!!!!!!!!
PS YOU ALSO DEBITED MY BANK ACCOUNK WITHOUT AUTHORISATION DURING THE ABOVE PERIOD.
PLEASE CALL Mrs M ASAP - AND MAKE SURE THAT THIS EVENT IS RECORDED IN DETAIL IN WRITING
WE GOT THE BASIC PACKAGE FOR A MONTH OR TWO, INSTRUCTED THE CALL CENTRE FOR A MONTH OR TWO, CONFIRMED CANCELLATION A MONTH OR TWO, GOT WIND OF THE FACT THAT IT WAS NOT STOPPED AFTER OR TWO, STOPPED GETTING STATEMENTS.
THIS IS TE THIRD TIME THAT THIS HAS HAPPEND IN THE PAST THREE YEARS.
I DISCOVERED A FEW DAYS AGO THAT I WAS REJECTED FOR A CREDIT APPLICATION BECAUSE OF A" DSTV ACCOUNT BEING SIX MONTHS PAST DUE".
YOUR PEOPLE HAVE GENERATED THE FIRST BAD MARK ON MY NAME/ WITH THE CREDIT RATING COMPANY!!!!!!!!
PS YOU ALSO DEBITED MY BANK ACCOUNK WITHOUT AUTHORISATION DURING THE ABOVE PERIOD.
PLEASE CALL Mrs M ASAP - AND MAKE SURE THAT THIS EVENT IS RECORDED IN DETAIL IN WRITING
Dear Mrs Malamed
Thank you for taking our call as requested we will call you back on Monday around 10:00 am.
Regards
Elna
Best regards,
Dear Mrs Malamed
Thank you for taking our call as requested we will call you back on Monday around 10:00 am.
Regards
Elna
Best regards,
Dear Mrs Malamed
As per our discussion yesterday we have referred the matter to our finance department for further investigation regarding your ITC profile. We will provide feedback as soon as more information is available.
We further confirm that you're on the Easyview package, current amount due on your account is R401.23.
It is R379 charged for Premium package at the time you upgraded your service for period 28-12-2015 to 11-01-2016 and prorated amount for R22.23 for the Easyview package to view till the 27th of July total required is R401.23. Kindly pay the total amount due as soon as possible to update your account.
Your payment date is the 28th of every month, please ensure that your payment reach us on or before your payment date.
Regards
Elna
Best regards,
Dear Mrs Malamed
As per our discussion yesterday we have referred the matter to our finance department for further investigation regarding your ITC profile. We will provide feedback as soon as more information is available.
We further confirm that you're on the Easyview package, current amount due on your account is R401.23.
It is R379 charged for Premium package at the time you upgraded your service for period 28-12-2015 to 11-01-2016 and prorated amount for R22.23 for the Easyview package to view till the 27th of July total required is R401.23. Kindly pay the total amount due as soon as possible to update your account.
Your payment date is the 28th of every month, please ensure that your payment reach us on or before your payment date.
Regards
Elna
Best regards,
DID YOU ACTUALLY READ MY MESSAGE !!!!????
DID IGNORE EVERYTHING DISCUSSED ON THE PHONE WITH ME JULY 4 '16 13:05 REF 367 531 37 i 28
DID YOU ACTUALLY READ MY MESSAGE !!!!????
DID IGNORE EVERYTHING DISCUSSED ON THE PHONE WITH ME JULY 4 '16 13:05 REF 367 531 37 i 28
Dear Mrs Malamed
Please note Multichoice does not list customers on ITC but only submits customer's payment records to all the credit bureaus for credit score as per CPA rule.
We confirm your account has been manually adjusted it is on a zero balance. A paid up letter has been sent for credit update to be done on your profile. As discussed It will take 7 working days before the total update is completed with the credit bureau.
Apologies for the inconvenience caused.
Regards
Elna
Best regards,
Dear Mrs Malamed
Please note Multichoice does not list customers on ITC but only submits customer's payment records to all the credit bureaus for credit score as per CPA rule.
We confirm your account has been manually adjusted it is on a zero balance. A paid up letter has been sent for credit update to be done on your profile. As discussed It will take 7 working days before the total update is completed with the credit bureau.
Apologies for the inconvenience caused.
Regards
Elna
Best regards,
Please send confirmation that my account was never past due, and a statement showing a zero balance URGENTLY!!
Please send confirmation that my account was never past due, and a statement showing a zero balance URGENTLY!!
Dear Mrs Malamed
Statement has been sent you can refer to your personal email, you also download it on self-help on www.dstv.com. We have further referred your request to our finance department to send you a confirmation letter.
Regards
Elna
Best regards,
Dear Mrs Malamed
Statement has been sent you can refer to your personal email, you also download it on self-help on www.dstv.com. We have further referred your request to our finance department to send you a confirmation letter.
Regards
Elna
Best regards,
Dear Mrs Malamed
Statement has been sent kindly refer to your personal email, you can also download it on self-help on www.dstv.com. We have further referred your request to our finance department to send you a confirmation letter.
Regards
Elna
Best regards,
Dear Mrs Malamed
Statement has been sent kindly refer to your personal email, you can also download it on self-help on www.dstv.com. We have further referred your request to our finance department to send you a confirmation letter.
Regards
Elna
Best regards,
nothing received as of now
nothing received as of now
STILL NOTHING!!!
STILL NOTHING!!!