The totally pathetic service called DStv (Multichoice)
Recently, in their infinite wisdom, DStv decided to streamline their channel offerings. On Chanel 101, at 21:00 on Monday evenings they were showing "The Good Fight" series 4. They had got up to episode 7 (Of a series of 10) and then suddenly it was no longer available. I assumed that when I noticed it was not available, that the Emmy's had temporarily displaced it for that week, but it seems to have disappeared. When I enquired about it on the FaceBook page, firstly I was told it wasn't there. (I know I told them). Then I was told I must be mistaken, so I sent them a screen grab from their own website showing them their own advert. The person who answers their social media on FaceBook I do not think is the sharpest pencil in the box and eventually said it was escalated to a higher authority. Well they certainly take their time in answering, I can understand why many people have cancelled their DStv contracts because the level of service and their questionable intelligence when providing back up borders on the pathetic. And for the price one pays, Netflix is a far better option.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
